TerellJohnson.

Enterprise technology leader / Engineer / Builder

Based in Houston, TX
Built in California
Focused on what comes next ↓

I build technology that connects people—and solutions that move communities forward.

Explore my experience ↗Download résumé ↓
Where I've worked
01 / Who I am

More than
an engineer.

I turn complex technology into experiences that feel simple, connected, and human.

I'm an enterprise collaboration and technology operations leader with 15+ years across Cisco, Snap, Meta, and Logitech. I've led engineering teams, architected the platforms, and built the operations that scale workplace technology for global organizations—including Fortune 500 accounts like Disney, Netflix, and USAA.

My work spans platform engineering, team leadership, identity and user lifecycle, automation, and large-scale technical operations. Outside the enterprise, I build technology that expands access, strengthens local organizations, and creates lasting impact.

02 / The journey

Career,
in motion.

Selected enterprise experience

From unified communications to global collaboration platforms—roles where I led the teams, built the systems, and owned the outcomes.

2024 — Present

Logitech

Senior Technical Solution Architect
Enterprise Video Collaboration

Lead strategic enterprise engagements—Disney, Netflix, USAA, Sony Pictures, Honda—architecting standardized Microsoft Teams Rooms, Zoom Rooms and Google Meet environments and translating business needs into scalable deployment patterns.

  • Lead collaboration architecture and adoption across Fortune 500 accounts.
  • Build Python/API tooling for provisioning, diagnostics and Logitech Sync fleet governance.
  • Drive platform adoption, lifecycle management and operational readiness across distributed sites.
2019 — 2022

Meta

Regional Operations Manager — Southern California
Enterprise Media Operations Engineering Lead

Led collaboration operations and regional technical delivery across Meta's Southern California presence, directing engineering, workplace and vendor teams.

  • Led technology buildout and launch readiness for Meta's Brickyard campus.
  • Managed contingent engineering teams and vendor delivery across IT, facilities and workplace.
  • Owned collaboration operations for teams across Oculus VR, Facebook Watch and Meta Connectivity in Northridge.
  • Built monitoring, ITSM runbooks and incident response for a 200+ room, 800+ endpoint LA estate.
2017 — 2019

Snap Inc.

Enterprise Video & Collaboration Engineering Manager / Lead

Built and led Snap's enterprise collaboration engineering practice from the ground up as the company scaled—growing from hands-on architect into team and operations leadership.

  • Built ITSM processes, escalation models and the internal knowledge library for collaboration systems.
  • Consolidated overlapping services across Google Workspace, Slack, video and messaging.
  • Built Slack bots, application integrations and Workday-connected identity lifecycle workflows.
  • Led contingent engineering staff and drove platform migrations and rollouts.
2010 — 2015

Cisco

Collaboration Engineering Lead → Video Engineering Lead → Contingent Team Manager

Progressed through engineering and leadership roles delivering enterprise unified communications—Cisco TelePresence, CUCM, Jabber and Webex—and led the migration from legacy platforms to Webex.

  • Drove adoption of Cisco TelePresence, Jabber and Webex across enterprise teams.
  • Led onsite service delivery and technical readiness for global sales and executive audiences.
  • Managed a global contingent workforce of 20+ contractors—staffing, escalations and delivery quality.
Read the full résumé ↓
03 / Selected work

The work
behind the work.

Cisco IX5000 immersive TelePresence room with a triple-screen video wall01 / SYSTEMS
Cisco · Unified communications

From Tandberg to a new collaboration era.

Led the migration from legacy Tandberg systems to Webex—multi-screen rooms, collaboration devices and global technical enablement.

↗
Snapchat Inc. office lobby with the yellow ghost logo wall02 / OPERATIONS
Snap · Enterprise platforms

Engineering the workplace for a scaling company.

Built Snap's collaboration engineering practice—platform consolidation, Slack automation, identity lifecycle and ITSM from scratch.

↗
Person wearing a Meta Quest virtual reality headset03 / SCALE
Meta · Regional operations

Building infrastructure for how people connect.

Led Brickyard campus delivery and regional collaboration operations across a 200+ room, 800+ endpoint estate.

↗
Logitech Rally Bar meeting room with wall-mounted display and Tap controller04 / INNOVATION
Logitech · Enterprise architecture

Making hybrid collaboration work at scale.

Architect enterprise room standards and fleet governance for Fortune 500 deployments across Teams, Zoom and Meet.

↗
04 / Areas of focus

What drives
my work.

01 / PLATFORM

Enterprise collaboration & productivity

02 / PEOPLE

Engineering leadership & operations

03 / BUILD

AI, automation & connected systems

04 / PURPOSE

Community-centered technology

05 / Technology for impact

Build things.
Lift people.

I believe technical skill comes with a responsibility to share it. From community-centered problem solving during COVID to supporting technology education and expanding access to opportunity, I look for ways to make engineering useful beyond the workplace.

Born and raised in South Central Los Angeles, I co-founded La Create Space—a creative coworking space and virtual community in Inglewood, CA, built so small businesses, artists, techies and content creators could come together, grow ideas and bring projects to life.

  • Technology education and mentorship
  • Community-focused solutions and support
  • Small-business and nonprofit enablement
Collaborate on impact ↗
06 / What's next?

Let's build
something good.

Interested in leadership, collaboration engineering, speaking, or a community-driven project? I'd love to hear from you.

LinkedIn ↗Download résumé ↓